This Privacy Policy describes how Royal Alliance Ayurveda ("we", "us", or "our") collects, uses, and protects your Personal Information when you visit or make a purchase from [Insert Your Website URL] (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Order Information: Name, billing address, shipping address, payment confirmation details, email address, and phone number.

Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.

2. Shipping Rates & Delivery Estimates

We use your Order Information to fulfill any orders placed through the Site. This includes:

Processing your payment information and arranging for shipping.
Providing you with invoices and/or order confirmations.
Communicating with you regarding your order or customer service inquiries.
Screening our orders for potential risk or fraud.

3. Payment Processing (Razorpay)

We use Razorpay as our trusted payment gateway for processing purchases. We do not store your complete credit/debit card details or UPI PINs on our servers.

Your payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing the payment.

Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

For more insight, you may also want to read the terms and conditions of Razorpay on their official website.

4. Sharing Personal Information

We share your Personal Information with reliable third parties strictly to help us provide our services and fulfill our contracts with you.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Cookies

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. You can choose to accept or decline cookies through your browser settings, though declining may prevent you from taking full advantage of the website.

6. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us & Grievance Officer

In accordance with the Indian Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Company: Royal Alliance Ayurveda
Address: 05/774 HM tower Sub Road Near Assisi Englsih Medium School K.N Pudur Kanjikode Industrial Area Palakkad 678621
Phone:9656954040
Email: info@royalallianceayurveda.com